Smile.io is the largest loyalty platform in the world. I lead a small design team building both merchant and customer facing experiences. Our work reaches over 60,000 brands, and millions of shoppers.
During my time at Smile I have been building a small design and research team and trying to improve design culture and process. Here are some of my key areas of focus:
I manage a small team so I also have time to be hands-on and help design new features.
An updated onboarding experience that made it easier for merchants to choose optimal settings for their rewards program, and better understand the impact to their business.Explore